1. Controller and contact
The controller is SWISSTOURER Frommelt, trading under the brand La Vuelta del Mundo, UID CHE-154.440.487, Rue de Fontaine-André 5, 2000 Neuchâtel, Switzerland. Contact person: Christophe Frommelt. Privacy enquiries: info.swisstourer@gmail.com; telephone +41 (0)77 523 04 23. This statement concerns https://www.lavueltadelmundo.com.
2. Data and purposes
We process data to operate and secure the website, answer enquiries, and prepare or provide our services: workshops, personal advice, bicycle sales and repairs. Depending on the enquiry, this includes your name, contact details, messages and information about the requested appointment or service. Contacting us or making a booking does not automatically subscribe you to a newsletter.
If you share your travel interests, Forminator stores your name, email address and optional town, country, age group, destinations, accommodation preferences, interests and travel experience in the WordPress database at Infomaniak. This allows us to take your travel interests into account and contact you about your registration. Only your name and email address are required. No user account is necessary. Access is restricted to authorised administrators; there is no automatic newsletter subscription or transfer to Mental Health Yoga (a separate business area for yoga and mental health within SWISSTOURER Frommelt). The integrated honeypot provides spam protection without an external CAPTCHA service. You can request correction or deletion of your information using the contact above. Continued necessity is assessed during regular manual data reviews. New travel-interest registrations are securely transferred to Dolibarr, our internal software for managing customers and their interests.
3. WordPress and Infomaniak hosting
WordPress files, media, locally served fonts and the associated database are hosted by Infomaniak Network SA in Switzerland. Server logs may contain IP addresses, access times, requested pages, browser details and technical error data. Infomaniak states that access and error logs are retained for at least seven days. The maximum period applicable to this hosting is not currently known to us with certainty. Backups contain copies of files and the database; deleting data in WordPress does not immediately remove older backups. Access is limited to authorised people and necessary service providers.
Cloudflare, Inc. provides DNS management for this domain. The development domain is configured as “DNS only”: website requests go directly to Infomaniak, not through a Cloudflare web proxy. Cloudflare therefore does not provide CDN, web caching or WAF functions here. DNS resolution may involve processing technical DNS query data; this configuration does not route form or email content through Cloudflare. See Cloudflare’s Privacy Policy.
4. Email and telephone contact — Gmail
The Contact page provides email and telephone contact. Gmail, operated by Google, stores messages sent to info.swisstourer@gmail.com, including message text, addresses, timestamps and attachments. Archiving does not delete messages. Deleted messages are first stored in Trash and deleted after 30 days unless permanently deleted earlier or restored. Local copies and downloaded attachments are handled separately. The account used is subject to Google’s Terms of Service and Privacy Policy. For users in Switzerland, the service provider is Google Ireland Limited. Google processes data worldwide, including in the United States; exclusive storage in Switzerland is not guaranteed. Google describes adequacy decisions, Google LLC’s certification under the Swiss–U.S. and EU–U.S. Data Privacy Frameworks and, where applicable, standard contractual clauses as transfer mechanisms. These mechanisms do not constitute an individually concluded data processing agreement for this Gmail mailbox. Business use of a Gmail address does not automatically establish a Google Workspace contract. Specific data centres and provider-side residual retention are not guaranteed. See Google’s Privacy Policy and transfer frameworks. Please avoid unnecessary medical or other sensitive information.
5. Bookings and online advice
Amelia Lite is intended for appointment management. When used, customer and booking data is stored in the WordPress database at Infomaniak. Cancellation does not delete booking data. Valid erasure requests are reviewed manually, including any remaining booking and evidence records. No automatic transfer to Dolibarr is configured. Online consultations are offered via Zoom by appointment. Zoom is not embedded on the consultation page as a video, form or appointment widget; it is used independently of the website for agreed online consultations. Visiting this page alone does not establish a connection to Zoom. When participating, Zoom Communications, Inc. and its providers may process names, IP addresses, device and connection data and audio, video and chat content you transmit. International processing, including in the United States, is possible. Zoom describes standard contractual clauses among the safeguards for relevant transfers. Recording or use of additional AI features is not assumed here. See Zoom’s Privacy Statement.
6. Cookies, consent and external content
Complianz Free manages your choices. Strictly necessary cookies and, where applicable, WordPress login cookies support operation and security. Polylang may remember the selected language. Complianz stores your consent choice and permitted categories so that you are not asked again on every page. Optional external content should remain blocked until you consent. You can reject it and change your choice through “Manage consent”.
Amatic SC and Roboto are served locally. The theme and slideshow components also contain external Google Fonts references, whose loading is managed through Complianz. If an external request is permitted, Google may receive the IP address and request details. Cookie details and expiry periods are available in the cookie policy. Automatic detection may be incomplete. Analytics tools, advertising pixels and online payments are not active on the pages checked so far.
7. External links and future services
A link to a third-party website does not automatically embed its content. Following it takes you away from our website, and the third party’s rules apply. Future contact forms, newsletters, payments and CRM connections will be addressed separately before activation. Registrations for La Vuelta del Mundo and Mental Health Yoga remain separate. No automatic cross-registration or data transfer is configured.
8. Retention, security and international transfers
Established basis for manual retention reviews:
Enquiries without an order: twelve months after closure.
Operational booking records: normally two years after closure, unless further purposes or legal obligations apply.
Accounting records: statutory retention periods, generally ten years after the end of the relevant financial year. This does not apply indiscriminately to every email.
Independently managed rolling backups: target retention of 90 days. This target does not guarantee hosting or email providers’ retention periods.
Newsletter data: until unsubscribe; necessary consent and unsubscribe evidence may be retained longer where evidence requirements justify this. This rule will apply when a newsletter is activated; no newsletter subscription is currently active.
The business owner performs manual reviews, initially every six months, and also upon valid erasure requests or other specific reasons. The review interval is not an additional retention period. No automatic deletion is configured. WordPress, Amelia, Gmail, backups, local copies and downloaded attachments must be reviewed separately. WordPress tools do not automatically cover all plugin, email and backup data. Statutory obligations, ongoing disputes and permissible evidence requirements are taken into account.
Provider backups and technical logs may be subject to different retention periods. Maximum Infomaniak log retention and actual backup periods for this hosting have not currently been conclusively established. Gmail provider-side residual retention and backup periods are also not conclusively known. Gmail’s 30-day Trash period does not mean that all provider backups are deleted at that point. Our own targets do not replace these provider periods.
HTTPS and restricted access protect the website. Swiss hosting does not exclude international processing by Gmail or other services.
9. Your rights and international offers
Subject to the conditions of applicable law, you may request access, correction, deletion and, where provided, delivery or transfer of your data. You may withdraw consent for the future and contact the Swiss FDPIC; additional rights and complaint options depend on applicable law. Please direct requests to the contact above. Proportionate identity verification may be necessary.
We process personal data in accordance with applicable Swiss data protection provisions. Where other data protection laws, particularly the European General Data Protection Regulation (GDPR), also apply to our activities, we take their requirements into account as well.